Patient Testimonials 2017


 

December 20, 2017

Mrs. Cope is always so warm and friendly


 

December 19, 2017

Laurie is very nice, wonderful at coordinating. Dr. Jim Cope is gentle, caring, and an excellent communicator. Ashley was kind and friendly, welcoming and warm. I felt like I was in good hands. Very professional and knowledgeable Dr and staff.


 

December 13, 2017

Very satisfied with my visit.


November 30, 2017

 

Thank you for squeezing me in!


 

November 20, 2017 

The entire office staff is always welcoming and very professional.


November 16, 2017

 

Just to keep as you are is more than enough.


November 16, 2017

Love the movies!


November 15, 2017

Doctors and staff are very nice and professional!! The lady that cleaned my teeth, I think her name was Lissa, was very gentle and sweet!! I have no pain today and I am very happy with your practice.


November 13, 2017

I have been so impressed by Dr. Ben & Jim Cope, as well as the staff. From the front office to the hygienists, everyone is very friendly and helpful. The office is also welcoming and cheerful. I really like their conservative approach, as well, i.e. they do not recommend unnecessary procedures, so I have a great deal of confidence and trust in everyone here. I highly recommend them!


November 01, 2017

Great hygienists!


October 30, 2017 

Everyone was fantabulous and I'm so happy to have met you. Looking forward to having EDH dentistry to take care of my teeth!!!


October 26, 2017

I'm impressed with Dr. Cope's family members and also with his staff. All good people! Sorry, but I can't think of anything that needs improvement


October 26, 2017 

All of the staff that I met and interacted with were excellent. Very caring and customer focused.


October 25, 2017

Very friendly & happy staff & Dr!


October 24, 2017

Kim was very helpful as always. I don't remember the hygienist's name, (tall, with long hair tied in a ponytail,) was very gentle and informative about how I might take better care of my teeth. She was very thoughtful and considerate.


 October 23, 2017

Colleen was my dental hygienist. Excellent. Made sure I was not swallowing anything during the cleaning which I greatly appreciate. In addition really showed a caring attitude towards me as a patient and person.


October 11, 2017

Love the hygienists here! Very professional & knowledgeable. The treatment was pain free & highly recommend this office. The entire staff has a warm feeling the minute they greet you. Love the new Apple TV's!!


October 10, 2017

Please do not change anything or any one!


October 06, 2017

New patient. My entire experience was great!


October 05, 2017

All office staff was wonderful! Dr Jim was so knowledgeable and sincerely concerned about my issues. I definitely would return and refer others.


 October 05, 2017

The best dental office. The staff, the atmosphere everything about this office screams professional, warm.


September 28, 2017

Don't change a thing. My check-up and cleaning were outstanding experiences


Septemeber 14, 2017

Love getting my teeth cleaned by Caitlyn, she is the best. She is gentle and efficient. I would recommend either of the Drs and the office staff is so kind.


September 13, 2017

Dr. Ben Cope and his staff are super nice and did a wonderful job fixing my teeth. Very happy walking in and great smile walking out of this dentistry. Definitely recommend this place to everyone in the community.


September 5, 2017

I've never felt more comfortable, confident or relaxed at the dentist. It's been many years since I've been to a dentist, and Dr. Cope explained everything so clearly, presented my options in such a way that gave me confidence to move forward with the plan and referrals needed. Thank you to the entire fabulous team!


September 5, 2017

It is so refreshing to be in an office that listens to its patients .....and isn't trying to "sell" various treatments/items.....which is one of the reasons I have left other offices. Thank you.


August 31, 2017

Dr Ben was informative, kind and gentle as always... I have a fear of dental and he always seems to get me through it;) painlessly I might add!


August 29, 2017

I have always felt really comfortable there and they have excellent service!


August 25, 2017

Excellent Service with a very kind dentist.


August 17, 2017

I have to say the entire experience was great, your practice stands heads and shoulders above all the others I have tried over the years


August 15, 2017

Everything was great! Everyone was nice and friendly and I had a great experience. Dr. Cope was very thorough in my exam and explained everything. A great practice.


August 14, 2017

Everyone rules!


August 10, 2017

Visit was wonderful no changes necessary


August 10, 2017

 You are all perfect!


August 03, 2017

Dr. Jim Cope is always professional and knowledgeable. The front office staff is always very nice. Kimberly has helped me many times. 


 July 28, 2017

First impressions are the basis of many long lasting professional relationships. I predict that Dr. Ben and I will be friends and professional associates for many years forward. My teeth and gums are in your hands Dr. Ben, I promise to do my best to keep them healthy and clean if you will do your best to help me keep them in my mouth.


 July 21, 2017

OMG! What is there not to say about comfort!!! I didn't mention how much I am afraid of the dentist and everything else that pertains to dental objects!! My husband had broke his tooth on the second day we had moved in. When he called them they saw him the next day and fixed his tooth, he said he didn't even feel the injection! At the same time my daughter and I showed up, you know to check things out and felt so welcomed. My daughter had her teeth cleaned and said she couldn't believe how easy and stress free it was, and how they have all the latest technology. Then the following day it was my turn, my heart was racing but It didn't take long for me to relax. All of the staff and both doctors we have met within a week has made my journey to our forever dental office a breeze!


July 18, 2017

All were very helpful contributing to a positive experience.


July 14, 2017

Everyone in the office is competent and personable. I like the headphones and music which I can turn up to loud to lessen the sound of the drilling.


June 26, 2017

Recently I had several procedures performed by Dr Jim Cope which included an implant. The procedures went very quickly and painlessly. Dr Cope and Staff were very professional, thorough and made me feel very comfortable. I was well informed on what was taking place throughout the procedure which I greatly appreciated!


June 15,2017

Very professional and I liked the customer service. Thanks!! 


June 16,2017

The entire staff is always very helpful and friendly. I always feel at ease and learn a lot on how to continue taking care of my teeth. Thank you for taking such good care of your patients!


June 12,2017

Everyone was excellent and professional. I feel I will be getting great dental care.


​June 9. 2017

Very professional and friendly staff.


May 27,2017 

The hygienists are always very proactive in their recommendations for improvement of my oral health.


May 22,2017

Every one was polite, professional, and friendly. Dr. Cope is always very cost conscious. This is something that is often overlooked in the medical community

May 22,2017 

Great service as always. Wonderful hygienist as well. Dr Cope is an great doctor who really cares about his patients.


May 17,2017
Jessica, Kimberly and Dr. Jim helped me to feel very comfortable during my first visit. They explained the procedures very well.


May 15,2017

I enjoyed meeting all of you - which is not something I normally say about dentist visits!


May 12,2017

It's tough to identify any single individual as everyone is great. I've been a patient for a long time and have always been pleased with the service, professionalism and personal interest. I'm impressed that Dr. Cope stays current with the latest dental advances and invests in modern equipment. But most importantly, despite the size of the practice I'm treated as an individual with care and concern. It's no secret that for many patients, dental visits are stressful so anything that can be done to reduce that stress is appreciated. Keep up the high standards and good work.

May 12,2017

Everyone was friendly, professional and extremely knowledgeable of their position- the dentist, reception and the dental assistant. It blew me away and I'm very happy to have found you all.

May 08, 2017

Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!


 April 26, 2017

 I think the Office is doing Great!


April 24, 2017

Dr. Ben was great with my kids. He was very personable, kind, and spoke to them on their level, making them and myself comfortable. The office was very clean and state of the art. Love the toys and screens to entertain the kids. The only hurdle was confusion over my insurance. The first person I contacted in your office wasn't familiar with my insurance carrier, so I did my own detective work and discovered that your office is in fact contracted with my insurance. The second time I called I spoke with Kimberly who was very helpful. I feel blessed to have found a family dentistry practice for our entire family. 


April 24,2017

Each and every person was friendly, professional and courteous.


April 17, 2017

Everything was awesome!! (88 year old patient)


April 14, 2017 

Dr. James Cope is amazing! He takes as much time that is needed to help his patients and solve whatever problem they might have. He is very knowledgeable and it's obvious that he really cares about his patients. Kimberly Cope is very caring, kind, and has a vast scope of knowledge that has been very helpful in treating some of my more difficult issues. They are wonderful caring people who have gone above and beyond to support me through all of my many dental needs.


April 7, 2017

Dr Cope, competent, professional. Goes above and beyond to see I was taken care of. Receptionist very helpful and attentive.


March 31, 2017

Colleen is great. The women at the front desk are always so welcoming and easy to work with re payments and appointments. I appreciate them.
March 23, 2017 

The staff were very cordial and professional. The doctor was detailed in every aspect. Excellent!


March 23, 2017 

I have the best dentist and oral hygienist in the world. Every time I show up for a teeth cleaning or other dental services, I am always treated with respect and a smile. I am very pleased with El Dorado Hills Dental!!!


March 15, 2017

Professional and kind!! 


March 20, 2017

I never hesitate referring a friend or coworker who is looking for a dentist.


​March 16, 2017 

Everyone at El Dorado Dental who I came into contact with was friendly and polite, and Dr. Jim was WONDERFUL. I'm so glad I switched from my old dentist to Dr. Jim! 


March 13, 2017

Lizzie always makes me comfortable during my teeth cleaning; Laurie very friendly at the front desk.


March 8, 2017

Colleen was very personal and friendly. Thank you! It's always a pleasure to see you!

March 6, 2017

I always talk to Laurie at the front and she is very nice. The last visit I had for a cleaning was great. Its always a good experience when I go there for service.


February 27th, 2017 

Jackie was extremely friendly and helpful while taking X-rays and during the exam!

 


February 24th, 2017 

Family Dentistry at its finest. Caitlyn Snarr was my hygenist this visit and she is very nice. She asked a number of times if I was comfortable and if there were any concerns as she cleaned each area of my mouth. Dr Cope and his staff and office are exceptional.


February 20, 2017 

Change nothing,  great people,  truly professionals.


February 15, 2017 

Everything was great, as usual.


February 10, 2017 

I would change nothing and all the staff is very caring.


February 02, 2017 

I've never met anyone in your office that wasn't completely professional and caring.


January 25, 2017 

Everyone is so nice and welcoming.


January 18, 2017 

Jen and Laurie--as always: Friendly and professional Colleen--Does a fantastic job and took the time to explain how to use a Waterpik.


 
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
05-08-17 Caitlyn is the best dental hygienist I've ever had! She is so knowledgeable, gentle but effective, and very professional. Dr. Ben Cope is also fantastic! He repaired my two front teeth with composite veneers and they look absolutely real. I look years younger and he gave me back my smile!
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